Refund & Cancellation Policy
Last updated: November 2, 2026
Try before you buy
Every Chrome profile can use all Pro features free for 7 days, with no card needed, so you can check OwlDash works for your store before paying.
14-day money-back guarantee
If OwlDash Pro isn't right for you, email support@owldigitallab.com within 14 days of your first payment and we'll refund it in full. No questions asked. Refunds are issued by Creem, our payment provider, to your original payment method; banks usually take 5–10 business days to show them.
Renewals
Subscriptions renew automatically. If you forgot to cancel, email us within 7 days of a renewal charge and we'll refund that renewal.
Cancelling
You can cancel any time using the "manage subscription" link in your purchase email, or by emailing us. Pro stays active until the end of the period you've paid for, and you won't be charged again.
After a refund
The license key for a refunded purchase is deactivated and OwlDash returns to the free plan.